The Final Countdown
Know what to prioritise.
Know where the risks are.
Know what to do next.
✓ Understand who’s accountable
✓ Identify your biggest gaps
✓ Build your action plan
✓ Know how to evidence compliance
What to prioritise now to prepare your heat networks for Ofgem regulation
The Countdown Is On.
🔴 Priority
Level 1 Actions
🟠 Priority
Level 2 Actions
🟢 Priority
Level 3 Actions
Your Countdown Starts Now
Pocket Guide
The countdown to January 2027 is well underway, and if you're wondering what you should be prioritising, you're not alone. At The Property Institute Annual Conference, we took The Final Countdown on the road to explore what heat network compliance looks like in practice.The session focused on five questions that every property manager should be able to answer about the networks they manage.
Who is the heat supplier?
Who is the heat network operator?
Who is accountable for each consumer outcome?
What are we doing to protect residents?
Where is the evidence?
Not sure of every answer? You're in the right place.
This guide gives you six practical steps to identify gaps, understand responsibilities and build compliance into everyday practice.
Your Countdown Checkpoints
Whose Responsibility is it Anyway?
Your Mission Plan
Authorisation
Metering
Billing
Complaints
Vulnerability & PSR
Tariffs & Fair Pricing
Contracts & Heat Supply Agreements
Reporting & Evidence
O&M Manuals & Asset Information
Preparing for HNTAS
Compliance. Built In.
Practical Support
Further Resources
