Grace has just realised that by managing a heat network, her client is also a heat supplier under law. That comes with big responsibilities to ensure their compliance - and a fast-changing regulatory landscape.
For many property managers, this is where the pressure really kicks in. It's not just about keeping the boilers running or answering resident queries anymore. It's about compliance - and Ofgem is about to set the rules.
The Energy Act 2023 laid the legal foundations. Ofgem has been appointed as the regulator, and over the next two years they'll roll out a framework that brings heat networks into line with the same standards as gas and electricity. This means new duties for property managers, more protection for residents, and potentially heavy penalties for non-compliance.
