Finally… Need a Hand Getting Started?

If you’ve finished this Playbook and still feel unsure about your network’s compliance position - or simply don’t have the time to manage it all - we can help.

Expert, Practical Support

Our 3 Tier Heat Network Compliance Health Checks give you expert, practical support to understand where you stand, what’s working well and where improvements can make the biggest impact.

Tier 1

Compliance

COMPLIANCE CORE: Metering & Billing Review

A baseline review ensuring your scheme complies with the Heat Network (Metering & Billing) Regulations.
Includes review of metering infrastructure, data collection and billing accuracy, with a clear action plan for closing any gaps.

Tier 2

Operation

OPERATION: Performance & Safety Review

A deeper technical and operational health check that goes beyond compliance.
We evaluate network efficiency, system controls and building safety aspects, ensuring your heat network is operating as intended and in line with manufacturers’ guidance.
Includes:
- Full visual inspection of key plantroom and distribution components
- Efficiency review based on metering data (Gas In Heat Out - GIHO)
- Controls assessment to verify correct operation and scheduling
- Review of safety and maintenance compliance (pressure systems, legionella, electrical, fire stopping)
- Documentation and O&M audit to confirm all required records are available and up-to-date
- Detailed action plan to improve safety, reliability, and efficiency

Expert, Practical Support

Tier 3

Insight

Continuous Performance Monitoring

For those who want to maintain compliance and performance on an ongoing basis. We provide continuous data insight through Guru PinPoint, regular expert review, and actionable advice.

Includes:

Access to the Guru PinPoint monitoring platform for real-time visibility of network performance, data trends and fault alerts.
Quarterly performance review meetings to discuss insights, address emerging issues and agree on improvement actions.
Actionable recommendations based on data analysis, helping to optimise system efficiency, reduce losses and enhance overall reliability.
Deliverables:
- Compliance & safety checklist
- Efficiency and control optimisation audit
- Flow/return temperature and delta-T analysis
- Visual health check and documentation review
- Action plan with prioritised improvements
- Optional ongoing monitoring (Tier 3)

Book Yours Today

Is Your Heat Network Compliance-Ready?

Make sure your heat network is ready for the upcoming changes. Our Self-Assessment Questionnaire helps you quickly evaluate compliance, identify gaps, and plan your next steps with confidence.

Is Your Heat Network Compliance-Ready?

From cladding scandals to fire safety breaches, property management failures make headlines. Heating maintenance is no exception.

As a property manager, ensuring safe, compliant heating maintenance isn’t optional – it’s critical.

With the BSA tightening compliance, stakeholders are watching. If your maintenance provider isn’t doing these checks… you’re at risk!

Getting it wrong can lead to:

Legal repercussions – Non-compliance with the Building Safety Act (BSA)
Regulatory fines – Costly penalties for safety breaches
Resident safety risks – Carbon monoxide leaks, Legionella outbreaks, system failures
Unexpected breakdowns – Sky-high repair costs & unhappy residents

Is your maintenance provider ticking every box?

Download the checklist which gives you ten easy ways to simplify maintenance, improve efficiency and ensure hassle-free property management.

Download