What's Inside...

Inside This Issue

The questions we’ve been asked most this year

With straight answers you can share internally

Support that’s simpler

Packages, health checks and practical compliance help

Performance Monitoring

Why data matters more as regulation tightens

Events Review

What we've been up to this year

2026 Preview

NEW: bespoke training packages, a podcast series and other ways to support you through change

EHAAT Charity Support

Why we’re fundraising this Christmas

Features

The Heat Network Compliance Companion Playbook (updated)

Plus access the 25 Authorisation Conditions and latest HNMFW summary + new checklists

15 New Year's Resolutions for Property Managers

Watch our 2025 Highlights Reel

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Hello!

As we head into the final weeks of the year, here's a wrap of what we've been up to - to make life easier for you and your residents, and to help you stay ahead as heat network regulation draws closer.

This year we’ve focused on one thing: making compliance clearer, support more practical, and our services easier to access. That means fewer “where do I even start?” moments, more tools you can use straight away and guidance that stays current as new information lands.

Thanks for the conversations this year - the honest questions, the challenges and the reality checks. They’ve shaped what we’ve built, and what we’re prioritising next.

Pop the kettle on - here’s your round-up.

Quick Start

Check out our 2025 Highlights Reel

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